Support Manager

Noelle Beaudin Support Manager GeniusVets
Contact Info

What is your professional background, and what drew you to GeniusVets?

In America, I've worked for Siemens Telecomm, IBM, Sun Microsystems, Oracle, and the Veterinary Digital Marketing space - Beyond Indigo. I've always worked in network/tech/website support and usually in a Helpdesk management position. There is a sense of isolation from the rest of the departments in this role, even though the connection is strong between myself and my clients. When I first interviewed for GV, I realized that there would not be any isolation issues and that the sense of interdepartmental support and learning would be great.

What do you enjoy most about your role?

I get to talk with all the clients about their problems and solve them.

Tell us about your family, including fur babies!

I have two kittens - Matilda and Benny; and one Great Pyr - Obie.

What is one thing you've done that most people have likely never experienced?

I've run an overnight music camp with over 100 kids between the ages of 10-18, and no one died or got pregnant ever.

What's a personal or professional accomplishment that you're really proud of?

My choir.

Have you had any funny animal encounters?

Apart from treeing several bears by accident, we once came upon a moose during a hike, and we just stood and looked at each other for a long time, and then each moved on.